Action Mapping, Is it Useful?
Action mapping can be useful in creating e-learning goals and develop interactive learning. Action mapping is meant to target behavior that can be enforced or modified. It consists of measurable goals and immersive learning. image source: Cathy Moore What I like about this concept is a tailored approach. It is not a blanket course that is deployed to everyone that works at the company. It's more about taking the time to say, "Hey, this is what you (employee) need to know to do your job (job title)." Cathy Moore says it's about letting the learner make and explore the same decisions they would face on the job with consequences. This allows the learner to draw conclusions based on the decisions they made and not have the answer dictated to them. Because it is job-based and not an information dump that means it is just one part of the learning program. Other focus areas might include job aids, discussions or process changes. ...